Customer Satisfaction rankings

Discussion in 'The Lounge' started by Puck, Apr 18, 2009.

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  1. wtenn

    wtenn Starter

    79
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    I''m calling BS with #78 - Direct TV. If you've ever had a problem with your satellite, you probably have an inkling of what I am talking about. Their service calls are handled by independent contractors (who still feature Direct Logos on the sides of their vans), who tend to blame stuff on the company, while the company seems to put anything that goes wrong off on the independent contractors, seemingly in an attempt to create an atmosphere where neither entity has any culpability.
     
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